All Systems Operational

Patient Wallet Operational
90 days ago
100.0 % uptime
Today
Provider Portal Operational
90 days ago
100.0 % uptime
Today
Payment Processing Status Operational
90 days ago
100.0 % uptime
Today
Credit Card Processing Operational
90 days ago
100.0 % uptime
Today
eCheck Processing Operational
90 days ago
100.0 % uptime
Today
EMV Hardware Operational
90 days ago
100.0 % uptime
Today
Automated Phone System (IVR) Operational
90 days ago
100.0 % uptime
Today
Integrated Payments ? Operational
90 days ago
100.0 % uptime
Today
Integrated Payment Processing Status Operational
90 days ago
100.0 % uptime
Today
Integrated Credit Card Processing Operational
90 days ago
100.0 % uptime
Today
Integrated eCheck Processing Operational
90 days ago
100.0 % uptime
Today
Integrated EMV Hardware Payments Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 3, 2025

No incidents reported today.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025
Resolved - This incident has been resolved.
Mar 31, 17:09 EDT
Monitoring - Our payments vendor has identified the issue causing increased declines on Lane terminal payments and has applied mitigation. We are now seeing Lane transactions flow normally. We will continue to monitor this issue.
Mar 31, 16:10 EDT
Investigating - We are investigating an issue with our upstream vendor which is causing Lane transactions to fail. Pax Devices are not impacted at this time.

Please retry any failed transactions in the meantime.

Mar 31, 15:09 EDT
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.