All Systems Operational
Uptime over the past 90 days. View historical uptime.
Patient Wallet Operational
90 days ago
100.0 % uptime
Today
Provider Portal Operational
90 days ago
100.0 % uptime
Today
Payment Processing Status Operational
90 days ago
100.0 % uptime
Today
Credit Card Processing Operational
90 days ago
100.0 % uptime
Today
eCheck Processing Operational
90 days ago
100.0 % uptime
Today
EMV Hardware Operational
90 days ago
100.0 % uptime
Today
Automated Phone System (IVR) Operational
90 days ago
100.0 % uptime
Today
Integrated Payments ? Operational
90 days ago
100.0 % uptime
Today
Integrated Payment Processing Status Operational
90 days ago
100.0 % uptime
Today
Integrated Credit Card Processing Operational
90 days ago
100.0 % uptime
Today
Integrated eCheck Processing Operational
90 days ago
100.0 % uptime
Today
Integrated EMV Hardware Payments Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 23, 2024

No incidents reported today.

Nov 22, 2024

No incidents reported.

Nov 21, 2024
PatientWallet Payments Declining
Resolved - We have deployed a fix for the issue impacting patient payments in the PatientWallet and payments are fully processing.
Nov 21, 13:07 EST
Monitoring - We have deployed a fix for the issue impacting patient payments in the PatientWallet. If patients are reporting the issue continues, please have them clear their cache and attempt the payment again.
Nov 21, 10:55 EST
Identified - We have identified the cause of an issue where patients will get a "Payment Declined" message when attempting to complete a payment in the PatientWallet. We are currently applying a fix for the issue.
Nov 21, 10:41 EST
Investigating - We are investigating an issue where patients will get a "Payment Declined" message when attempting to complete a payment in the PatientWallet. These payments are not processing. We are working to fix the issue now.
Nov 21, 10:32 EST
Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

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